Things people ask before they order.

Productized scope, productized pricing, productized delivery. You don't negotiate, vet, or manage. You order, send your context, and the document arrives. The team behind Pondera came through Fiverr and Upwork delivery work, so we know what works and what breaks. The site lets us deliver the same quality without the platform overhead.

Two revision rounds are included. Beyond that, additional rounds are $100 each. If we missed the brief we received, we rebuild from scratch at no extra charge. We don't money-back; we don't do unlimited revisions; we ship until the document does its job within the scope of the brief.

Default is five business days for single-document SKUs. Combos take seven business days. Rush 48-hour delivery is available for $200 extra on most SKUs. If we miss a delivery date, we discount the order.

Yes. Every document is built from your context. We don't reuse content across clients. Where market data comes from public sources, we cite the sources. Where the analysis is ours, the analysis is yours.

Yes, before any work begins. We have a standard NDA template and we'll sign yours on request. Most clients don't require one because productized work doesn't expose strategic information.

Senior researchers on our team, Catherine, Charity, Nancy, Kelvin, John (see the team). Each has 6+ years of research experience. SBA-Ready and Investor-Ready tiers include a senior reviewer pass. The work is not AI-generated.

Yes. Email george@provdeck.com with the SKU you're considering and we'll share anonymized recent work.

Within 4 hours of intake we'll tell you if your industry has insufficient publicly available data. We refund in full if it does, the only refund situation we honor.

No. The document is in our control; the meeting and the decision aren't. We deliver a document that meets the standard the brief sets. Whether the investor passes or signs is between you and them.

All deliverables in English. Other languages are not currently part of the productized catalog.

The six SKUs are the catalog. If your project doesn't fit one of them, email george@provdeck.com and George will either point you at the closest fit or refer you to someone better-suited.